Privacy Policy
Effective date/Last updated: 1st February 2026
PT Mori Ist Development (hereinafter referred to as “we”, “our”, or “Company”) understands that your privacy is important and will ensure that any personal data that is collected through when you access our website at www.jakartamoritower.com (hereinafter referred to as the “Site”) is used only for the purposes set out in this privacy policy and in accordance with the applicable Indonesian personal data protection laws and regulations.
This privacy policy explains the Company’s policy in relation to acquisition, processing, analysing, storage, correction, updates, display, announcement, transfer, dissemination, disclosure, and/or deletion, of personal data that may be collected through the Site.
1. Information We Collect
We may collect certain personal data from you in relation to the use of the Site, which may include the following types of information:
- Your name, e-mail address, phone number, and other details provided through contact forms or event registrations.
- IP address, browser type, operating system, pages visited, access time, and referring links.
- Cookies, as we use them to enhance user experience, analyze website traffic, and remember user preferences.
By continuing to access the Site, you acknowledge, consent, and agree that the Company may acquire, process, analyse, store, correct, update, display, announce, transfer, disseminate, disclose, and/or delete your personal data that you provide to us through the Site.
2. How We Use the Information
We use collected information to:
- provide the services on the Site.
- where an account registration is required, to process the registration of your account, maintain and administer your account, and communicate with you on any matter relating to your account.
- provide customer support including to respond to your inquiries or requests, feedback, and complaints.
- provide updates to you about Jakarta Mori Tower, events, or our tenants.
- communicate with you on any matter relating to the Site, changes to our policies, terms and conditions, and other administrative information.
- manage, operate, and administrate the Site as well as improve our Site and services
- conduct internal analysis and development
- comply with applicable laws and regulations, codes, practices, or guidelines; and/or
If the Company should ever desire to use your personal data for purposes other than that specified, we will inform you of the additional purposes. All individuals have the right to withhold consent to the use of personal data for any additional purposes.
You may withhold consent if you do not wish to provide the Company with certain personal data, though doing so may prevent access to certain services that the Company provides through the Site.
3. Information Sharing
In principle, we do not disclose your personal data to third parties, except under the following circumstances:
- when express consent to do so is received from the individual whose personal data is in the Company’s care;
- when an enquiry concerning a product or service can be more appropriately handled by the Company’s affiliate that is responsible for that product or service;
- when the Company consigns activities such as promotional campaigns to other entities, in which cases, personal data is covered by the terms of a non-disclosure agreement;
- to the extent necessary, to contractors and/or service providers engaged by the Company to support our Site operations, including but not limited to, maintain and operate the Site, provide technical, operational, and customer support, host and maintain database, facilitate creation of account, conduct quality assurance testing, analytics, or marketing partners, otherwise support the Company’s services and operations (and in any of these cases, we ensure that all such third parties are required to protect your personal data and only use it in accordance with our instructions); and/or
- when a judicial order or the like obliges the Company to disclose personal data, or the Company is required to disclose personal data by the applicable laws and regulations.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data shared with us in relation to the use of the Site against unauthorized access, loss, misuse, or disclosure. Strict security measures are in place to ensure that personal data is securely saved and kept from misuse or improper alteration.
5. Cookies and Tracking Technologies
A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies that the Site passes to you are anonymous and do not hold information on you or reveal your personal identity.
We use cookies and similar technologies to understand user interactions with our Site and to monitor browsing preferences and help analyse data about webpage traffic in order to make website improvements based on customer needs. We generally use such information for statistical analysis but may use it for other reasons in aggregated form or where we are not aware of your identity. Nonetheless, if you prefer not to receive cookies, you can configure your browser to notify you if they are being used or to reject cookies. However, rejecting cookies may limit the functionality of the Site.
A cookie does not give us access to your computer or any information about you, other than the data you choose to share. Most internet browsers automatically accept cookies, but you can usually modify your browser settings according to your preference. If you choose not to accept cookies, you may not be able to experience all of the features of the Site.
6. Your Rights
You have the rights to, among other things:
- access and obtain a copy of your personal data;
- complete, update, and/or correct your personal data;
- object to the processing of certain types of personal data;
- obtain information regarding the clarity of identity, legal basis, purposes of the request and use of your personal data, and accountability of the Company;
- end the processing of, delete, and/or destroy your personal data;
- withdraw consent to the processing of your personal data that has been given to the Company;
- object to a decision-making action that is based solely on automated processing, including profiling, which has legal consequences or has a significant impact on you; and
- delay or limit the personal data processing proportionally with the purpose of such personal data processing.
You may exercise your rights as mentioned above by submitting a written request to the Company.
7. Storage and Retention of Personal Data
Your personal data will be stored and retained 5 (five) years since you cease to be the user of the Site, or in accordance with the prevailing laws and regulations. You may request for early removal of your personal data by contacting the Company through the contact details provided in this privacy policy.
8. Links to Third-Party Websites
Our Site may contain links to third-party websites. We cannot be held responsible for the content, privacy practices, or the security of your personal data on other external websites that are linked to the Site.
9. Updates to This Policy
This privacy policy shall take effect as of the effective date abovementioned.
We may revise or update this privacy policy from time to time to reflect changes in our practices. Updates will be posted on this page with a revised “Last updated” date.
If we make material revision or update to this privacy policy, we will provide notice through the Site, or by other means, to provide you the opportunity to review the revision or update before they become effective. You shall carefully review the revised or updated privacy policy before using the Site.
The Company may also revise this privacy policy in order to better protect the personal data or conform to changes in the applicable laws and regulations in Indonesia.
10. Contact Us
If you have any inquiries about this privacy policy or our data processing practices, please send your inquiry to us at the following address:
Jakarta Mori Tower, 30th Floor
Jl. Jend. Sudirman Kav. 40-41
Bendungan Hilir, Tanah Abang,
Jakarta Pusat 10210, DKI Jakarta
Telp. No.: +62 21 25098000
11. Others
This privacy policy is prepared in Indonesian language and English. If there is any inconsistency between the Indonesian language and English versions, the Indonesian language version shall prevail.
This privacy policy does not apply to the Company’s affiliates. Please contact each entity for details of its privacy program.
The Company strictly observes all applicable laws and regulations in Indonesia regarding the handling and protection of all personal data that it receives.
